Privacy policy

Privacy Policy

1) Introduction and Contact Details of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the Swiss Data Protection Act (DSG) is TAH AG, Wiesental 11, 9100 Herisau, Switzerland, Tel.: +49 (0) 1601646490, Email: info@tah-ag.ch. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website for informational purposes only, i.e., if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

The data is not passed on or used in any other way. However, we reserve the right to subsequently review the server log files should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

3.1 Shopify

For hosting our website and displaying page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

3.2 Cloudflare

We use a Content Delivery Network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content, or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website. We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on Standard Contractual Clauses of the Federal Data Protection and Information Commissioner (FDPIC), which are intended to ensure compliance with Swiss data protection standards.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified duration, which may vary depending on the cookie.

In some cases, cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website).

We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the following paragraphs.

Please note that you can set your browser to be informed about the setting of cookies and to individually decide on their acceptance or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers at the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contact

When contacting us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or for contacting you and the associated technical administration. Your data will be deleted after final processing of your request. This is the case when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that no statutory retention obligations prevent this.

6) Data Processing When Opening a Customer Account and for Contract Processing

Personal data is collected and processed when you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to our address. We store and use the data you provide for contract processing. After deletion of your customer account, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired, unless we can demonstrate an overriding interest for further processing within the meaning of Art. 31 Para. 2 DSG or a legal justification.

7) Comment Function

Within the scope of the comment function on this website, in addition to your comment, information on the time of creation of the comment and the commentator name you have chosen will be stored and published on the website. Furthermore, your IP address is logged and stored. This storage of the IP address takes place for security reasons and in the event that the data subject violates the rights of third parties or posts unlawful content through a submitted comment. We need your email address to contact you if a third party should object to your published content as unlawful. We reserve the right to delete comments if they are objected to as unlawful by third parties.

8) Use of Your Data for Direct Advertising

Registration for Our Email Newsletter

By providing your personal data, you consent to our use of this data to send newsletters.

We store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when registering for the newsletter is used exclusively for the purpose of promotional communication via the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless we can demonstrate an overriding interest for further processing within the meaning of Art. 31 Para. 2 DSG or a legal justification.

9) Data Processing for Order Processing

9.1 The personal data we collect is passed on to the transport company commissioned with delivery within the scope of contract processing, insofar as this is necessary for the delivery of goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, if this is necessary for payment processing. If special service providers are used for order processing, we will explicitly inform you below.

9.2 To fulfill our contractual obligations to our customers, we work with external shipping partners. We pass on your name and delivery address exclusively for the purpose of goods delivery to a shipping partner selected by us.

9.3 Use of Payment Service Providers

PayPal

For payment via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "Purchase on Account" or "Installment Payment" via PayPal, we pass on your payment data within the scope of payment processing to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place only insofar as this is necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "Purchase on Account" or "Installment Payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies based on PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit check regarding the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, among other things but not exclusively, address data. For further data protection information, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

Shopify Payments

One or more online payment options from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

When selecting a payment method from the provider where you pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider. The transfer of your data in this case takes place exclusively for the purpose of payment processing with the provider and only insofar as it is necessary for this purpose.

10) Use of Social Media: Social Plugins

10.1 Instagram Plugins

So-called social plugins ("plugins") of the online service Instagram are used on our website, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Quay, Square, Dublin 2, Ireland ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera." An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are currently not logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to a server of Meta Platforms Inc. in the USA and stored there.

If you are logged in to Instagram, Instagram can immediately associate the visit to our website with your Instagram account. If you interact with the plugins, for example by pressing the "Instagram camera" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there.

If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website. You can also prevent the loading of Instagram plugins and thus the data processing processes described above by using add-ons for your browser, e.g., with the script blocker "NoScript" (http://noscript.net/).

For the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your related rights and setting options to protect your privacy, please refer to Instagram's privacy notices: https://help.instagram.com/155833707900388/

10.2 LinkedIn Plugins

So-called social plugins ("plugins") of the online service LinkedIn are used on our website, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). You can recognize LinkedIn plugins by the LinkedIn logo or the "Recommend" button on our website.

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to LinkedIn's servers. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated into the page. Through this integration, LinkedIn receives the information that your browser has accessed the corresponding page of our website, even if you do not have a LinkedIn profile or are currently not logged in to LinkedIn. This information (including your IP address) is transmitted directly from your browser to a LinkedIn server in the USA and stored there.

If you are logged in to LinkedIn, LinkedIn can immediately associate the visit to our website with your LinkedIn account. If you interact with the plugins, this information is also transmitted directly to a LinkedIn server and stored there. The information is also published on your LinkedIn account and displayed to your contacts there.

If you do not want LinkedIn to directly associate the data collected through our website with your LinkedIn account, you must log out of LinkedIn before visiting our website. You can also prevent the loading of LinkedIn plugins and thus the data processing processes described above by using add-ons for your browser, e.g., with the script blocker "NoScript" (http://noscript.net/).

For the purpose and scope of data collection and the further processing and use of data by LinkedIn, as well as your related rights and setting options to protect your privacy, please refer to LinkedIn's privacy notices: https://www.linkedin.com/legal/privacy-policy

10.3 X Plugins

So-called social plugins ("plugins") of the microblogging service X are used on our website, which is operated by Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland ("X"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird" or an "X." An overview of the X plugins and their appearance can be found here: https://about.twitter.com/de/resources/buttons

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to X's servers. The content of the plugin is transmitted by X directly to your browser and integrated into the page. Through the integration, X receives the information that your browser has accessed the corresponding page of our website, even if you do not have an X profile or are currently not logged in to X. This information (including your IP address) is transmitted directly from your browser to an X server in the USA and stored there.

If you are logged in to X, X can immediately associate the visit to our website with your X account. If you interact with the plugins, for example by pressing the "Tweet" button, the corresponding information is also transmitted directly to an X server and stored there. The information is also published on your X account and displayed to your contacts there.

If you are a member of the X social network and want to limit the collection of data through our website and the merging of your usage data with the data stored about you on the X social network, you should log out of X before visiting our website.

You can also prevent the loading of X plugins and thus the data processing processes described above by using add-ons for your browser, e.g., with the script blocker "NoScript" (https://noscript.net/).

For the purpose and scope of data collection and the further processing and use of data by X, as well as your related rights and setting options to protect your privacy, please refer to X's privacy notices: https://twitter.com/privacy

11) Use of Social Media: Videos

Use of YouTube Videos

This website uses the YouTube embedding function for displaying and playing videos from the provider "YouTube," which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

The extended data protection mode is used here, which, according to the provider, only initiates the storage of user information when the video(s) are played. When playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "YouTube," these serve, among other things, to record video statistics, improve user-friendliness, and prevent abusive behavior. If you are logged in to Google, your data will be directly associated with your account when you click on a video. If you do not want the association with your YouTube profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. When using YouTube, personal data may also be transmitted to the servers of Google LLC in the USA.

Regardless of whether the embedded videos are played, a connection to the Google network is established each time this website is accessed, which may trigger further data processing operations beyond our control.

Further information on data protection at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy

12) Online Marketing

12.1 Google Marketing Platform

This website uses "Google Marketing Platform," a service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

The service uses cookies to deliver relevant ads to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Using a cookie ID, Google records which ads are displayed in which browser and can thus prevent them from being displayed multiple times.

In addition, the service can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a Google-based ad and later accesses the advertiser's website with the same browser and makes a purchase there. According to Google, these cookies do not contain personal information.

The information generated by the cookie and/or web beacon about your use of this website (including your IP address) is usually transmitted to a Google server and stored there; this may also involve transmission to Google LLC servers in the USA.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and inform you according to our knowledge: Through the integration of "Google Marketing Platform," Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may learn and store your IP address.

If you want to object to participation in this tracking procedure, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, although this setting will be deleted if you delete your cookies. Alternatively, you can learn about the setting of cookies from the Digital Advertising Alliance at the internet address www.aboutads.info and make settings accordingly. Finally, you can set your browser to be informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Further information on Google's privacy policy can be found at: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12.2 Use of Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the Google Ads service to draw attention to our attractive offers on external websites using advertising materials (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the advertising campaign data. We pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on a Google Ads ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across Google Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can block this use by disabling the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. When using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further information on Google's privacy policy can be found at: https://www.google.de/policies/privacy/

You can permanently disable cookies for advertising preferences by preventing them through a corresponding setting in your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.

13) Web Analytics Services

Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables analysis of your use of our website.

By default, when visiting the website, Google Analytics 4 sets cookies that are stored as small text components on your device and collect certain information. The scope of this information also includes your IP address, which is, however, shortened by Google by the last digits to exclude direct personal reference.

The information is transmitted to Google servers and further processed there. Transmissions to Google LLC based in the USA are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website usage and internet usage. The shortened IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. The data collected within the scope of the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent.

Without your consent, Google Analytics 4 will not be used during your site visit. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/ and at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic Features

Google Analytics 4 uses the special "demographic features" function and can create statistics that make statements about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after a storage period of two months.

Google Signals

As an extension to Google Analytics 4, Google Signals can be used on this website to create cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive personal data from Google, only statistics. If you want to stop cross-device analysis, you can deactivate the "Personalized Advertising" function in your Google account settings. Follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs

As an extension to Google Analytics 4, the "UserIDs" function can be used on this website. If you have consented to the use of Google Analytics 4, have set up an account on this website, and log in with this account on different devices, your activities, including conversions, can be analyzed across devices.

14) Tools and Miscellaneous

Google Web Fonts

This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers; personal data may also be transmitted to the servers of Google LLC in the USA. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts is used in the interest of a uniform and attractive presentation of our online offerings. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at https://business.safety.google/intl/de/privacy/ and at https://developers.google.com/fonts/faq and in Google's privacy policy: https://business.safety.google/intl/de/privacy/ https://www.google.com/policies/privacy/

15) Rights of the Data Subject

The applicable data protection law grants you the following data subject rights (rights of access and intervention) against the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective exercise requirements:

Right of access pursuant to Art. 25 DSG
Right to data disclosure or transfer pursuant to Art. 28 DSG
Right to rectification pursuant to Art. 32 Para. 1 DSG

16) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the respective legal basis, the processing purpose, and – if applicable – additionally by the respective statutory retention period (e.g., retention periods under the Swiss Code of Obligations).

When processing personal data on the basis of express consent, the data concerned is stored until you revoke your consent.

If there are statutory retention periods for data, this data is stored for the legally required duration.

Otherwise, personal data is processed as long as you do not expressly prohibit processing, unless we can demonstrate an overriding interest for further processing within the meaning of Art. 31 Para. 2 DSG or a legal justification.